Ordering and Shipping

Ordering & Shipping

Thank you for shopping Certified Bella Beauty. Please review the information below before placing your order so you know what to expect from checkout through delivery.

Order Processing

Orders are processed within 2 business days, excluding weekends and holidays. You will receive an order confirmation after checkout and another email when your order ships.

Shipping & Tracking

When your order ships, we will email you a tracking number. Please allow up to 48 hours for tracking information to begin updating.

Delivery times begin after your order has been processed and shipped. Carrier timing can vary based on destination, service level, holidays, weather, and other conditions outside our control.

Shipping Address

Please review your shipping address carefully before completing checkout. Once an order has shipped, we cannot change or redirect the delivery address.

International Orders

When international shipping is available to your destination, the available shipping options and rates will be shown at checkout. International customers are responsible for any duties, taxes, VAT, customs charges, or other fees assessed by the destination country.

Missing Packages

If tracking shows that your package is delayed or missing, please contact the shipping carrier using your tracking number first. If you still need help with your order, contact us at info@certifiedbellabeauty.com and include your order number.

Damaged or Incorrect Orders

If you receive an incorrect or damaged item, contact us as soon as possible with your order number and photos of the item and packaging so we can review the issue.

Returns & Cancellations

All sales are final. Please review your order carefully before submitting it. Cancellation and refund terms are governed by our current Refund Policy, including any applicable cancellation fee.

Questions?

Email us at info@certifiedbellabeauty.com and include your order number when applicable.